Help with joining events, tickets, and refunds.
Browse or search for events, click on one you like, and select 'Join' or 'Get Tickets'. For free events, you'll be added instantly. For paid events, complete the checkout process to secure your spot.
Free events don't require payment to join - just click 'Join' and you're in. Paid events require purchasing a ticket through our secure checkout. Both types may have limited capacity.
You'll receive a confirmation email immediately after joining or purchasing. You can also check your 'Tickets' section to see all your confirmed events and tickets.
Go to 'Tickets' in the navigation bar. Click on an event to view your ticket details and QR code. You can also access your tickets from the confirmation email we sent you.
Yes, you can cancel your participation from the event page or your 'Tickets' section. Cancellation policies vary by event - check the event details for the organizer's specific policy.
Refund policies are set by individual event organizers and vary by event. Check the event's refund policy before purchasing. If eligible, refunds are typically processed within 5-10 business days.
Some events require organizer approval before you can join. When you request to join, the organizer reviews your request and can approve or decline it. You'll be notified once they respond.
Organizers can see your name, profile photo, and any information you provide when joining. For paid events, they don't see your payment details - only that you've purchased a ticket.
If an event reaches capacity, you may be able to join a waitlist. You'll be notified if a spot opens up. Some events may also add more spots if there's high demand.